NW Regional Council Receptionist/ Administrative Aide
2019 TEN-STEP HOURLY RANGE: $17.62 – $23.00, DOQ
JOB SUMMARY: The Northwest Regional Council funds and/or provides community-based programs to help elders, people with disabilities, and people living with behavioral health disorders live in their own homes and communities for as long as possible, postponing or eliminating the need for institutional care. In addition, the agency serves as the Medicaid Transportation Broker for Island, San Juan, Skagit and Whatcom counties. The brokerage authorizes and arranges non- emergency transportation for all people eligible for Medicaid who have no other means of transportation to covered medical services.
The Receptionist/Administrative Aide position (one of two) provides phone receptionist duties in- person for the Bellingham and remotely for the Burlington Northwest Regional Council Offices. These two positions greet customers in the Bellingham office, answer routine questions about programs/resources available, and direct inquiries to appropriate staff/unit. Administrative support duties include managing the Bellingham office supply inventory and providing clerical support to agency staff. The Receptionist/Administrative Aide accepts applications for Medicaid Transportation Brokerage services, verifying accuracy of documentation and releases passes, per established procedures.
Assures strict confidentiality of staff, client, and provider information. Works in a team approach with other administrative support staff to assure appropriate coordination and back-up support in both Bellingham and Burlington offices.
JOB SUMMARY: The Northwest Regional Council funds and/or provides community-based programs to help elders, people with disabilities, and people living with behavioral health disorders live in their own homes and communities for as long as possible, postponing or eliminating the need for institutional care.
A newly funded Care Coordinator position will be integrated in the Skagit Valley Hospital Care Management team in order to accelerate the development of cross-organizational care transitions and care coordination. The position will be an NWRC employee but operate out of the hospital offices, and will maintain operational linkages with the emergency department, hospital inpatient services, primary care, behavioral health, Health Homes, long-term care, community services and existing care management resources.
The service includes care coordination, care transitions, and linkage to community resources for patients within the hospital’s emergency department and inpatient setting for older adults and individuals with disabilities, with an emphasis on those who are eligible for Medicaid or are Dual Eligible (Medicare/Medicaid). In addition, the service includes following patients to home and other settings for transition care and to ensure longer-term stabilization.
Program outcomes include: • Reduced unnecessary readmissions to the hospital • Reduced utilization of the ED for low acuity conditions; • Effective transitions to stable, supported living situations; • Increased effective utilization of medical homes, behavioral health and long-term care; • Increased connectivity with existing care management systems in the community.
Two Openings for Instructors of English for Speakers of Other Languages – July 1st
Position 1 – Fulltime and offers a starting salary range of approximately $41,000 to $45,000 per year, along with a competitive benefits package that includes health insurance, tuition reimbursement, paid time off, and matching 403(b).
Position 2 – Halftime, salaried position – with slimmer benefits – that starts roughly in the $21,000 to $23,000 range, depending on skills and experience.
Experience preparing and delivering dynamic, varied ESOL lessons
Student-centered teaching approach and familiarity with growth mindset
Willingness and ability to teach various workplace-skills classes in addition to ESOL (e.g., customer service, cashiering, basic computer classes)
Flexibility, willingness to teach until 7 pm two nights a week
Cultural responsiveness, with a demonstrated commitment to promoting equity in the workplace and community
Language proficiency, especially in Spanish, Mixteco, Russian, and/or Punjabi
Positivity, empathy, resiliency, and strong interpersonal communication skills
Comfort representing Goodwill at public events in the community